This Privacy Policy outlines the practices of Northern Illinois Radon LLC regarding the collection, use, maintenance, and disclosure of information obtained from users (each, a "User") of the niradon.com/usenvi.com websites ("Sites"). This policy applies to the Site and all products and services offered by Northern Illinois Radon LLC (dba US Environmental Testing).

 

Personal Identification Information

We may collect personal identification information from Users in various ways, including but not limited to, visiting our site, registering, placing orders, subscribing to newsletters, responding to surveys, filling out forms, and engaging in other services we offer. Users can visit our Site anonymously but must voluntarily submit personal information if they wish to engage in specific site functions. Users may refuse to provide personal information, which may limit their ability to participate in certain activities.

 

Non-Personal Identification Information

We may gather non-personal identification information about Users whenever they interact with our Site. This information may include the browser name, the type of device, and technical details about Users’ means of connecting to our Site, such as the operating system and Internet service providers used.

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Cookies

Our Site may utilize "cookies" to enhance User experience. Users’ web browsers place cookies on their hard drives for record-keeping and tracking purposes. Users can set their browsers to refuse cookies or to alert them when cookies are sent; however, some parts of the Site may not function correctly if cookies are disabled.

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How We Use Collected Information

Northern Illinois Radon LLC may use Users' personal information for the following purposes:

• To Improve Customer Service: Information you provide helps us respond more efficiently to customer support needs.

• To Personalize User Experience: We may aggregate information to understand how users collectively utilize our services and resources.

• To Improve Our Site: Feedback provided by Users may be used to improve our offerings.

• To Process Payments: Information provided during order placements will be used solely for transaction purposes and will not be shared with outside parties.

• To Run Promotions and Surveys: User information may be used to send relevant information to Users.

• To Send Periodic Emails: We may use the email address provided to send updates, reply to inquiries, and share news on our services. Users can opt-out using the unsubscribe instructions included in our emails.

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Payment Terms

Payments for all services are due at the time of service or upon conclusion of services. If payment is not received within seven days of service, collection efforts will be handed over to the Empire Agency, Empire Credit and Collection, 26 Railroad Avenue #117, Babylon, New York 11702. All collection fees will be the client's responsibility.

All data remains the property of Northern Illinois Radon LLC until full payment is received, after which the reports/results will be released to the client.

 

For electronic payments, please use: payments@niradon.com.

1. Returned Check Fees: A fee of $50 will be charged for checks returned by banks due to insufficient funds (NSF) or closed accounts. Failure to pay an invoice will void current and previous radon measurements and results.

2. Calendar Days: Calendar Days are defined as Monday through Friday, including Saturday and Sunday, with holidays included in invoice due dates.

3. Modifications: Amendments may not be performed on active contracts. To amend an active contract, it must be: i) paid in full, ii) concluded with results delivered, or iii) canceled entirely. A new estimate, contract, or proposal will then need to be drafted.

4. Non-Interference: Clients agree to adhere to Northern Illinois Radon LLC's Non-Interference Policy, as the quality of radon measurements is reliant on the measurement environment. For questions or concerns regarding radon measurements, clients can contact Northern Illinois Radon LLC at info@niradon.com or 630-915-9434, at any time during or after the measurement. Violations of closed-building conditions cannot be considered after results are released.

5. Cancellations/Rescheduling: Changes not performed within 24 hours of a scheduled appointment will incur a $100 fee.

6. No-Show Fee: Failure to arrive for a confirmed appointment, including lockout of the building for any reason preventing the radon professional from conducting business, will result in a $100 fee.

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Data Protection

We implement appropriate data collection, storage, and processing practices, along with security measures, to protect against unauthorized access, alteration, disclosure, or destruction of Users' personal information, including usernames, passwords, and transaction data.

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Sharing Personal Information

We do not sell, trade, or rent Users' personal information. Generic aggregated demographic information may be shared with business partners, trusted affiliates, and advertisers. We may use third-party service providers to assist us in operating our business; these entities may have limited access to personal information only as needed and require prior consent from Users.

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Release of Data / Reporting

All sampling data and reports are property of Northern Illinois Radon, until complete payment has been received for services, at which time data and reports will be transferred to paying customer. Correspondence will be between the company and client. The company is not responsible for third-party interpretations or correspondence, including but not limited to communications with associations, contractors, laboratories, lawyers, lenders, realtors, or other parties. Third party consulting is available upon request and with written consent, on an hourly rate basis.